Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with the product, please follow the guidelines below to initiate a return.

1. Return Window:
You may return the product within 7 days of purchase for a full refund or exchange, provided it meets the return conditions.

2. Return Conditions:

• The product must be unused, with all original packaging intact.
• Partial or opened packaging may only be eligible for a partial refund, subject to inspection.
• Proof of purchase (such as an order number or receipt) is required.

3. Non-Returnable Items:

• Products that have been used or damaged by the customer.
• Items purchased over 7 days ago.

4. How to Initiate a Return:

• Contact us at anchealth99@gmail.com or call (516)-200-6566.
• Provide your order number and the reason for the return.
• We will issue a Return Authorization and provide return instructions.

5. Refund Process:

• Once the returned product is received and inspected, we will notify you of the approval or rejection of the refund.
• Approved refunds will be processed to your original payment method within 7-10 business days.

6. Return Shipping:

• Customers are responsible for return shipping costs unless the product is defective or incorrect.

We value your business and strive to ensure you are fully satisfied with our products! If you have any further questions, feel free to contact us.

1. Processing Time:
Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping Methods:
We offer a variety of shipping options to suit your needs:

• Standard Shipping: Estimated delivery within 5-7 business days.
• Expedited Shipping: Estimated delivery within 2-3 business days.

3. Shipping Costs:
Shipping costs are calculated at checkout based on the weight of your order and the shipping method selected.

4. International Shipping:
We currently offer shipping to select international destinations. Please note that additional customs fees or taxes may apply, which are the responsibility of the customer.

5. Order Tracking:
Once your order has shipped, you will receive an email with a tracking number so you can monitor your package's progress.

6. Issues with Delivery:
If you experience any issues with your delivery or have not received your order within the estimated timeframe, please contact us at anchealth99@gmail.com or call (516)-200-6566 for assistance.